Here’s to Empathy in Business
In this episode of the Duct Tape Marketing Podcast, I interview Minter Dial a professional speaker, history fanatic, and president and founder of Digitalproof Consultancy, a strategic firm providing digital and brand consulting to clients. He is also an award-winning author, including his latest book Heartificial Empathy, Putting Heart into Business and Artificial Intelligence that won the Book Excellence Award 2019 and was shortlisted for the Business Book Awards 2019.
Minter Dial is a self-proclaimed itinerant bohemian in search of experiences and interesting people. As a metier, he relishes being an energetic speaker on leadership, brand and digital strategy with a specialization in digital transformation.
Questions I ask Minter Dial:
- What are the overarching ideas of empathy and artificial intelligence being blended?
- How does empathy relate to business?
- How do we ultimately connect this idea to AI?
What you’ll learn if you give a listen:
- Where empathy needs to start in a business
- How empathy affects employees and customers.
- The two items that will gage our ability to connect AI to empathy
Key takeaways from the episode and more about Minter Dial:
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